Terms & Conditions

1. Overview

Welcome to My AI Store (“My AI Store,” “Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, online store, products, subscriptions, dashboards, AI-enabled services, digital tools, support services, and related offerings hosted through Shopify and other third-party platforms.

By visiting our website, creating an account, purchasing a product, subscribing to a service, requesting a consultation, or using any My AI Store service, you agree to be bound by these Terms. If you do not agree, you should not use our website, purchase our products, or access our services.

2. Our Business

My AI Store provides access to AI-related products and services, which may include:

  • AI-enabled devices and accessories;
  • Business and consumer dashboard solutions;
  • Software subscriptions and digital services;
  • AI workflow, automation, and system-integration services;
  • Consulting, onboarding, configuration, and support services;
  • Third-party products and services offered through Shopify or other providers.

Some products or services may be provided directly by My AI Store, while others may be manufactured, fulfilled, hosted, supported, or delivered by third-party providers.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make purchases or subscribe to paid services through our website. By using our website, you represent that you have the legal authority to enter into these Terms.

If you use our website or services on behalf of a business or organization, you represent that you are authorized to bind that business or organization to these Terms.

4. Shopify Hosting and Third-Party Platforms

Our online store is hosted on Shopify. Shopify provides the ecommerce platform that allows us to sell products and services to you. Your use of checkout, payment processing, Shop Pay, customer accounts, and certain store functions may also be subject to Shopify’s terms, privacy policies, and customer privacy controls.

We may also use third-party applications, payment processors, shipping carriers, analytics providers, AI providers, integration partners, software vendors, and fulfillment partners. We are not responsible for third-party platforms except where required by law or expressly stated in these Terms.

5. Products, Descriptions, and Availability

We try to provide accurate product descriptions, pricing, images, specifications, compatibility information, and availability. However, we do not guarantee that all descriptions, images, specifications, prices, or inventory details are complete, current, or error-free.

Product images may be provided by manufacturers, suppliers, distributors, or other third parties and may vary from the actual product. Product availability may change without notice.

We reserve the right to:

  • Correct errors, inaccuracies, or omissions;
  • Change or update product information;
  • Modify or discontinue products or services;
  • Refuse or cancel orders where pricing, availability, fraud, compliance, or technical issues occur.

6. Orders and Acceptance

Placing an order does not guarantee acceptance. We may accept, decline, cancel, or limit any order for reasons including suspected fraud, inventory shortages, pricing errors, payment issues, shipping restrictions, compliance concerns, or violation of these Terms.

If we cancel an order after payment has been processed, we will provide a refund to the original payment method unless otherwise required or allowed by law.

7. Pricing and Payment

Prices are listed in U.S. dollars unless otherwise stated. Prices may change at any time without notice. Taxes, shipping, handling, duties, customs fees, and other charges may apply and may be calculated at checkout.

Payment may be processed through Shopify Payments, Shop Pay, credit card processors, PayPal, financing providers, or other payment services. By submitting payment information, you represent that you are authorized to use the selected payment method.

We do not store full payment card numbers on our systems. Payment information is handled by Shopify and/or third-party payment processors.

8. Taxes

You are responsible for all applicable sales, use, value-added, excise, customs, import, and other taxes or governmental charges associated with your purchase. We may collect and remit taxes where required by law.

9. Shipping, Delivery, and Risk of Loss

Shipping options, delivery estimates, and costs may be displayed at checkout or in our Shipping Policy. Delivery dates are estimates only and are not guaranteed unless expressly stated.

Risk of loss and title for physical products pass to you when the product is delivered to the carrier or as otherwise required by applicable law. We are not responsible for delays caused by shipping carriers, customs, weather, supply-chain issues, incorrect addresses, or events outside our reasonable control. If a package is lost, stolen, or damaged in transit, please contact us promptly at [Insert Support Email]. We may require documentation, photos, carrier claim information, or other details to assist with resolution.

10. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our separate Return/Refund Policy, which should be posted on our website. Some products may be final sale, non-returnable, or subject to manufacturer warranty processes.

The following items may have limited or no return eligibility unless defective or required by law:

  • Opened or used electronics;
  • Installed or activated devices;
  • Digital products or software access;
  • Subscription fees after access has been provided;
  • Custom-configured products or services;
  • Clearance, special-order, or final-sale items.

Refunds, if approved, will generally be issued to the original payment method. Shipping fees, handling fees, installation fees, setup fees, consulting fees, and subscription fees may be non-refundable unless stated otherwise.

11. Subscriptions and Recurring Billing

My AI Store may offer subscriptions for dashboards, AI services, software access, support plans, monitoring, workflow automation, integrations, or other recurring services.

By purchasing a subscription, you authorize us and our payment processors to charge your selected payment method on a recurring basis according to the plan, billing cycle, and price shown at checkout or in your order documentation.

Unless otherwise stated:

  • Subscription fees are billed in advance;
  • Subscription fees are non-refundable once a billing period begins;
  • Your subscription renews automatically until canceled;
  • You are responsible for canceling before the next billing date if you do not want renewal;
  • Failure to pay may result in suspension or termination of access.

We may change subscription pricing, features, or plan terms with reasonable notice where required by law. Continued use after changes become effective constitutes acceptance of the updated terms.

12. Account Registration and Security

You may need an account to access certain services, subscriptions, dashboards, or order history. You agree to provide accurate, current, and complete account information and to keep your login credentials secure.

You are responsible for activity under your account unless caused by our failure to use reasonable security measures. You must notify us promptly if you suspect unauthorized access or account misuse.

13. AI Services and Dashboard Use

My AI Store may provide dashboards, automation tools, AI recommendations, summaries, system integrations, analytics, alerts, or other AI-supported features.

AI-generated content may be incomplete, inaccurate, delayed, or inappropriate for certain decisions. You are responsible for reviewing AI outputs before relying on them. AI features are provided to assist with workflows and insights, not to replace professional judgment.

Unless expressly stated in a separate written agreement, My AI Store does not provide legal, medical, financial, tax, investment, engineering, safety, or emergency advice.

You agree not to use our AI services to:

  • Violate laws or regulations;
  • Infringe intellectual property or privacy rights;
  • Generate harmful, deceptive, discriminatory, defamatory, or unlawful content;
  • Upload malicious code or attempt unauthorized access;
  • Reverse engineer, scrape, overload, or interfere with our systems;
  • Use the services for high-risk decisions without appropriate human review.

14. Third-Party Integrations

Our dashboards or services may connect with third-party systems such as accounting platforms, CRM systems, email providers, calendar tools, analytics tools, utility data sources, marketing tools, ecommerce services, or other applications.

You are responsible for ensuring that you have the right to connect third-party accounts, share data, and authorize integrations. Third-party platforms may change their APIs, features, pricing, terms, or availability at any time. We are not responsible for third-party outages, errors, data inaccuracies, or service changes.

15. Device Compatibility and Connectivity

AI devices, smart devices, and connected hardware may require compatible internet service, mobile devices, operating systems, applications, subscriptions, accounts, or third-party services. Compatibility and feature availability may change over time.

You are responsible for reviewing product requirements before purchase and maintaining necessary connectivity, updates, accounts, and environments required to use the products.

16. Manufacturer Warranties

Physical products may be covered by manufacturer warranties. Warranty terms vary by product and manufacturer. Unless expressly stated, My AI Store does not provide separate warranties beyond those required by law.

Warranty claims may need to be submitted directly to the manufacturer. We may assist where commercially reasonable, but we do not control manufacturer warranty decisions.

17. Professional Services

If you purchase consulting, onboarding, integration, development, configuration, installation, or training services, the scope, timeline, deliverables, fees, and responsibilities may be described in a separate quote, statement of work, order form, invoice, or service agreement.

Unless otherwise agreed in writing, professional services are provided on a commercially reasonable efforts basis and do not guarantee specific business results, revenue increases, cost savings, rankings, compliance outcomes, or AI accuracy levels.

18. User Content and Customer Data

You may provide content, data, files, prompts, instructions, business information, system data, images, product feedback, reviews, or other materials (“User Content”). You retain ownership of your User Content, subject to the rights you grant us to operate, improve, support, and provide our services.

You grant My AI Store a limited, worldwide, non-exclusive right to host, process, transmit, display, and use User Content as necessary to provide services, fulfill orders, support integrations, troubleshoot issues, improve user experience, and comply with legal obligations.

You represent that you have all rights and permissions required to submit User Content and authorize its use.

19. Intellectual Property

All website content, branding, logos, designs, text, graphics, product organization, service names, software, dashboards, workflows, documentation, and other materials provided by My AI Store are owned by My AI Store or its licensors and are protected by intellectual property laws.

You may not copy, modify, distribute, reproduce, sell, reverse engineer, scrape, frame, or exploit our content or services without our prior written permission.

20. Reviews, Feedback, and Testimonials

If you submit reviews, testimonials, suggestions, ideas, or feedback, you grant us the right to use, reproduce, publish, edit, display, and distribute that content for business, marketing, product improvement, and promotional purposes, subject to applicable law.

You agree that your reviews and feedback will be honest, lawful, and not misleading, defamatory, obscene, discriminatory, or infringing.

21. Promotions, Discounts, and Gift Cards

Promotions, discounts, coupon codes, bundles, referral offers, and gift cards may be subject to additional terms, expiration dates, limitations, or exclusions. We may modify or cancel promotions at any time unless prohibited by law.

Discounts generally cannot be combined unless expressly stated.

22. Prohibited Uses

You may not use our website, products, services, or systems for unlawful, abusive, fraudulent, harmful, or unauthorized purposes, including to:

  • Violate applicable laws or regulations;
  • Commit fraud or misrepresent your identity;
  • Interfere with website or service security;
  • Introduce malware, bots, scrapers, or automated attacks;
  • Infringe intellectual property, privacy, or publicity rights;
  • Harass, threaten, or harm others;
  • Circumvent purchase limits, access restrictions, or technical safeguards;
  • Resell products where prohibited by manufacturer, distributor, or applicable law.

23. Compliance With Laws

You are responsible for complying with all laws applicable to your use of our products and services. This may include privacy, cybersecurity, export control, consumer protection, tax, employment, industry-specific, and data-use laws.

Some AI devices, software, encryption tools, connected devices, or digital services may be subject to export, import, or regulatory restrictions. You agree not to purchase or use products or services in violation of applicable restrictions.

24. No Guaranteed Results

My AI Store may provide information about potential efficiencies, automation, insights, workflows, or return on investment. Such information is illustrative only and does not guarantee specific results. Actual results depend on your business, systems, data quality, implementation, adoption, and other factors.

25. Disclaimers

To the fullest extent permitted by law, our website, products, services, digital content, AI outputs, dashboards, and third-party integrations are provided “as is” and “as available.”

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, uninterrupted operation, and error-free performance.

Some jurisdictions do not allow limitations on implied warranties, so some disclaimers may not apply to you.

26. Limitation of Liability

To the fullest extent permitted by law, My AI Store and its owners, officers, employees, contractors, suppliers, vendors, partners, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, system downtime, replacement costs, or loss of goodwill.

To the fullest extent permitted by law, our total liability for any claim related to your use of the website, products, or services will not exceed the amount you paid to My AI Store for the product or service giving rise to the claim during the three months before the event giving rise to liability, or $100, whichever is greater.

Nothing in these Terms limits liability that cannot be limited by law.

27. Indemnification

You agree to indemnify, defend, and hold harmless My AI Store and its owners, officers, employees, contractors, suppliers, vendors, partners, and affiliates from claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising from:

  • Your violation of these Terms;
  • Your misuse of our products or services;
  • Your User Content or data;
  • Your violation of law or third-party rights;
  • Your unauthorized use of third-party accounts, platforms, or integrations.

28. Force Majeure

We are not responsible for delays, failures, or losses caused by events outside our reasonable control, including natural disasters, labor disputes, supply-chain disruptions, carrier delays, cyberattacks, internet outages, platform outages, government actions, war, terrorism, pandemics, or utility failures.

29. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our website, products, subscriptions, or services after updated Terms are posted constitutes acceptance of the changes.

30. Termination

We may suspend or terminate access to our website, accounts, subscriptions, dashboards, or services if you violate these Terms, fail to pay, misuse the services, create legal or security risk, or where termination is otherwise commercially reasonable or legally required.

Termination does not relieve you of payment obligations incurred before termination.

31. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to conflict-of-law rules. Any disputes will be handled in the state or federal courts located in [Insert County and State], unless otherwise required by applicable consumer law.

32. Dispute Resolution

Before filing a claim, you agree to contact us at [Insert Legal/Support Email] and attempt to resolve the dispute informally. If the dispute cannot be resolved informally, either party may pursue available legal remedies in the applicable courts, unless a separate written agreement provides for arbitration or another process.