Privacy Policy

1. Overview

This Privacy Policy explains how My AI Store (“My AI Store,” “Company,” “we,” “our,” or “us”) collects, uses, shares, stores, and protects personal information when you visit our website, purchase products, subscribe to services, create an account, use our dashboards or AI-enabled services, contact us, or interact with our Shopify-hosted store.

By using our website, store, products, subscriptions, dashboards, or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly
  • Name;
  • Email address;
  • Phone number;
  • Billing and shipping address;
  • Company name and job title;
  • Account login information;
  • Order details and purchase history;
  • Support requests and messages;
  • Consultation requests;
  • Product reviews or feedback;
  • Subscription preferences;
  • Information submitted through forms, chat, surveys, or onboarding workflows.
B. Payment Information

Payment information is processed by Shopify, Shopify Payments, Shop Pay, payment card processors, PayPal, financing providers, or other payment services. We may receive limited payment-related information such as payment status, transaction ID, billing details, fraud signals, and the last four digits of a payment card. We do not store full credit card numbers on our systems.

C. Device, Usage, and Technical Information

When you visit our website or use our services, we may collect:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Referring pages;
  • Pages viewed;
  • Time spent on pages;
  • Clickstream data;
  • Approximate location based on IP address;
  • Cookies and similar identifiers;
  • Shopping cart activity;
  • Checkout activity;
  • Error logs and diagnostic data.
D. AI Dashboard and Integration Data

If you use My AI Store dashboard, automation, or integration services, we may process information from systems you connect or authorize, such as:

  • Business application data;
  • Calendar or email metadata where authorized;
  • CRM, accounting, analytics, marketing, ecommerce, or operational data;
  • Utility, IoT, smart-device, or connected-device data;
  • Prompts, instructions, uploaded files, reports, summaries, and AI outputs;
  • Configuration settings, workflow rules, alerts, and usage logs.

The specific data collected depends on the services you purchase, the integrations you enable, and the permissions you grant.

E. Information From Third Parties

We may receive information from:

  • Shopify and Shopify apps;
  • Payment processors;
  • Shipping and fulfillment providers;
  • Product suppliers and manufacturers;
  • Advertising and analytics providers;
  • AI service providers;
  • Integration partners;
  • Fraud prevention providers;
  • Publicly available sources;
  • Business contacts or referral partners.

3. How We Use Information

We may use personal information to:

  • Operate and improve our website and Shopify store;
  • Process orders, payments, returns, refunds, and exchanges;
  • Ship products and provide order updates;
  • Provide subscriptions, dashboards, AI services, and support;
  • Configure integrations and workflows;
  • Respond to inquiries and customer service requests;
  • Create and manage customer accounts;
  • Personalize website content, product recommendations, and communications;
  • Send transactional messages, service notices, and policy updates;
  • Send marketing emails or promotional offers where permitted;
  • Analyze store performance, customer behavior, and product interest;
  • Detect, prevent, and investigate fraud, abuse, security incidents, and unauthorized activity;
  • Maintain records and comply with legal, tax, accounting, and regulatory obligations;
  • Enforce our Terms & Conditions and other policies.

4. AI Processing

If you use our AI-enabled services, we may process your prompts, instructions, uploaded files, connected-system data, configuration details, and generated outputs to provide AI summaries, automation, analytics, recommendations, alerts, and workflow support.

Depending on the service, data may be processed by My AI Store, third-party AI providers, cloud infrastructure providers, integration partners, or software vendors. We use commercially reasonable safeguards and contractual controls for service providers where appropriate.

Unless stated in a separate written agreement, AI outputs should be reviewed by a human before being used for important decisions. We do not use AI services to provide legal, medical, financial, tax, investment, emergency, or other regulated professional advice unless expressly agreed in writing and legally permitted.

5. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, SDKs, local storage, and similar technologies to:

  • Keep the website and cart functioning;
  • Remember preferences;
  • Enable checkout and customer accounts;
  • Analyze website traffic and performance;
  • Measure advertising and marketing campaigns;
  • Personalize content and recommendations;
  • Detect fraud and improve security.

You may be able to manage cookies through your browser settings or through Shopify customer privacy tools, including cookie banners or privacy preference settings where available.

6. How We Share Information

We may share personal information with:

A. Shopify

Because our store is hosted on Shopify, Shopify may process personal information to provide ecommerce, checkout, payment, fraud prevention, hosting, analytics, customer account, and related services.

B. Service Providers

We may share information with vendors that help us operate our business, including payment processors, shipping carriers, fulfillment partners, email providers, hosting providers, analytics providers, marketing platforms, customer support tools, AI providers, cybersecurity vendors, and professional advisors.

C. Product Suppliers and Manufacturers

We may share order, shipping, warranty, and support information with suppliers, distributors, manufacturers, or fulfillment partners as needed to fulfill orders, process warranty claims, provide support, or resolve product issues.

D. Integration Partners

If you authorize integrations, we may exchange information with connected third-party systems according to your instructions and permissions.

E. Legal and Compliance Purposes

We may disclose information if required or permitted by law, subpoena, court order, government request, legal process, tax obligation, fraud prevention need, security investigation, or to protect rights, property, safety, and legal interests.

F. Business Transfers

If My AI Store is involved in a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction.

7. Advertising, Analytics, and Data Sharing

We may use advertising and analytics tools such as Shopify analytics, Google Analytics, Meta/Facebook, TikTok, email marketing tools, search advertising tools, or similar platforms. These tools may collect or receive information from our website and elsewhere on the internet to provide measurement, personalization, and advertising services.

Some U.S. privacy laws may treat certain advertising or analytics activities as “sharing,” “targeted advertising,” or “sale” of personal information. Where required, we will provide applicable opt-out options, which may include Shopify’s data-sharing opt-out tools or other privacy preference mechanisms.

8. Email and Marketing Communications

We may send you transactional emails related to orders, accounts, subscriptions, support, policies, and service updates. We may also send marketing emails if you opt in or where otherwise permitted by law.

You can unsubscribe from marketing emails by using the unsubscribe link in the message or contacting us. Even if you opt out of marketing, we may still send transactional or service-related communications.

9. Text Messages

If we offer SMS or text-message notifications and you opt in, we may send texts about orders, promotions, support, or service updates. Message and data rates may apply. You may opt out by following the instructions in the text message or contacting us.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide services, fulfill orders, manage accounts, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and support legitimate business purposes.

Retention periods vary depending on the type of information, legal requirements, and business needs.

11. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, platform, transmission, or storage system is completely secure.You are responsible for maintaining the confidentiality of your account credentials and notifying us promptly of suspected unauthorized access.

12. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of personal information;
  • Request a copy or portability of certain information;
  • Opt out of targeted advertising, sale, or sharing where applicable;
  • Restrict or object to certain processing where applicable;
  • Withdraw consent where processing is based on consent;
  • Appeal a denied privacy request where applicable.

To exercise privacy rights, contact us at [Insert Privacy Email]. We may need to verify your identity before fulfilling a request.

13. U.S. State Privacy Notice

Residents of certain U.S. states, including states with comprehensive privacy laws, may have additional rights. These rights vary by state and may apply only if My AI Store meets certain legal thresholds.

Categories of personal information we may collect include identifiers, commercial information, internet or network activity, approximate geolocation, payment-related information, customer support information, professional or business information, and inferences related to preferences or interests.

We may use these categories for the purposes described in this Privacy Policy, including ecommerce operations, order fulfillment, subscriptions, support, analytics, advertising, fraud prevention, and legal compliance.

We do not knowingly sell personal information for money. However, certain advertising, analytics, or tracking activities may be considered a “sale,” “sharing,” or “targeted advertising” under some state privacy laws. Where required, we will provide a method to opt out.

14. California Privacy Notice

If applicable, California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including rights to know, delete, correct, opt out of sale or sharing, limit use of sensitive personal information, and not be discriminated against for exercising privacy rights.

We do not knowingly sell or share personal information of consumers under 16 years of age.

To exercise California privacy rights, contact us at [Insert Privacy Email] or use any privacy controls made available on our website.

15. Children’s Privacy

Our website, products, and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action.

16. International Users

If you access our website or services from outside the United States, your information may be processed in the United States or other countries where our service providers operate. Privacy laws in those countries may differ from the laws in your location.

If we offer services to users in regions with additional privacy requirements, such as the European Economic Area, United Kingdom, or Canada, additional disclosures or rights may apply.

17. Third-Party Links and Services

Our website may contain links to third-party websites, apps, products, or services. We are not responsible for the privacy practices, security, content, or policies of third parties. You should review their privacy policies before providing information.

18. Customer Accounts and Shopify Privacy Controls

Shopify may provide customer account features, checkout tools, privacy preferences, cookie banners, and data-sharing opt-out settings. These tools may vary by region and Shopify configuration. You may also have privacy choices through Shopify or Shopify-supported services.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Your continued use of our website, products, subscriptions, or services after changes are posted means you acknowledge the updated Privacy Policy.